Automata BMS Documentation
Comprehensive guides, API references, and resources to help you get the most out of your Automata BMS system.
Product Documentation
Explore detailed documentation for each Automata BMS product to maximize your system's potential.
BMS Controller Documentation
Everything you need to know about installing, configuring, and maintaining your Automata BMS Controller hardware.
Installation & Setup
Hardware requirements, installation guides, and initial configuration.
Read guideSystem Configuration
Detailed instructions for configuring sensors, zones, and automation rules.
Read guideSecurity & Maintenance
Best practices for securing your controller and performing routine maintenance.
Read guideGetting Started with Automata BMS
Follow these guides to quickly set up and start using your Automata BMS system.
System Setup
Initial configuration of your Automata BMS hardware and software components.
Hardware Installation
Learn how to properly install and connect your BMS Controller hardware.
Read installation guideNetwork Configuration
Configure network settings to connect your controller to your building network.
Read network guideSoftware Activation
Activate your Automata BMS software and connect to the cloud platform.
Read activation guideDashboard Setup
Configure your cloud dashboard for optimal monitoring and control.
Dashboard Customization
Customize your dashboard views and widgets for your specific needs.
Read customization guideAPI Reference
Integrate your applications with Automata BMS using our comprehensive API.
Authentication
API keys and OAuth2
Devices
Manage BMS devices
Sensors
Sensor data and configuration
Zones
Building zones management
Schedules
Automation schedules
Devices API
Endpoints for managing and monitoring BMS controller devices.
/api/v1/devicesList all devices// Request
GET /api/v1/devices
Authorization: Bearer {api_key}
// Response
{
"devices": [
{
"id": "dev_123456",
"name": "Main Controller",
"status": "online",
"firmware": "v2.1.4",
"last_seen": "2025-03-08T12:34:56Z"
},
{
"id": "dev_789012",
"name": "Floor 2 Controller",
"status": "online",
"firmware": "v2.1.3",
"last_seen": "2025-03-08T12:30:22Z"
}
],
"total": 2,
"page": 1,
"per_page": 10
}/api/v1/devicesRegister a new deviceUser Guides
Step-by-step instructions for using all features of the Automata BMS platform.
Troubleshooting
Find solutions to common issues and answers to frequently asked questions.
Frequently Asked Questions
To reset your BMS Controller, locate the small reset button on the back of the device. Press and hold it for 10 seconds until the LED indicator flashes blue. This will restore factory settings but preserve your network configuration.
View detailed reset guideConnection issues to the cloud dashboard are typically caused by network problems, firewall settings, or authentication issues. First, check your internet connection and ensure your controller has network access. Verify that your firewall allows outbound connections on ports 443 and 8883.
View connectivity troubleshooting guideFirmware updates can be performed through the cloud dashboard. Navigate to Settings -> Devices, select your controller, and click "Check for Updates." If an update is available, follow the on-screen instructions to install it. Ensure your controller remains powered during the update process.
View firmware update guideCommon Issues
Sensor Reading Errors
Troubleshoot inaccurate or missing sensor readings.
Automation Rule Failures
Fix issues with automation rules not executing properly.
Mobile App Connection Issues
Resolve problems connecting to your system via the mobile app.
Report Generation Errors
Fix issues with generating or exporting reports.
Need Additional Help?
Our support team is ready to assist you with any questions or issues you may have with your Automata BMS system.
Support Resources
24/7 Technical Support
Always available for critical issues
Dedicated Account Manager
Personalized assistance for enterprise clients
Training Webinars
Regular online training sessions